- The page is still loading. Wait for the data and press “Detect again” in the panel.
- The list you need is not first. Switch candidates with the arrows or pick the list with a click.
- The data is in a frame or a PDF. Open the frame in its own tab; PDFs are not parsed.
- Browser pages and extension stores are closed to all extensions — a browser rule.
Still stuck? Send the link to support@grabsavo.com and we will look into it.